Privacy Policy
How AOM Krabi Taxi handles information you provide when arranging a taxi ride or contacting Aom.
About this privacy notice
AOM Krabi Taxi is a private taxi service in Krabi, Thailand. This notice explains how information is handled when you contact Aom or arrange a ride through this website, WhatsApp or telephone.
AOM does not operate a marketing database and does not sell customer information.
Information you choose to provide
To answer a question, give a quote or arrange a ride, you may choose to provide information such as your name or contact identifier, telephone or WhatsApp details, pickup point, destination, date and time, passenger or luggage details, and flight or ferry information when relevant.
Please send only information that is reasonably needed for your trip.
How information is used
Information you provide is used only to respond to you, prepare or confirm a price, arrange and provide the requested taxi service, handle changes, and deal with reasonable service or safety questions.
AOM does not use booking information for profiling, automated decision-making or unrelated advertising.
Storage and retention
AOM does not maintain a separate customer or CRM database. Booking information is handled in the communication channel used for the booking and is not intentionally retained for marketing.
Message history may remain for a limited period in WhatsApp, on a telephone or in technical backups. Information is removed when it is no longer reasonably needed, except where retention is required by law or necessary to resolve a payment, service or legal issue.
Website logs and service providers
The website host and security systems may temporarily process technical information such as an IP address, browser information and request logs to operate and protect the website.
If you contact AOM through WhatsApp or a telephone network, those providers process information under their own terms and privacy practices. Their systems may process data outside Thailand or your home country.
Legal basis and your rights
Where privacy law such as the Thai PDPA or the GDPR applies, processing is based as appropriate on taking steps at your request, performing the taxi service you ask for, legitimate interests in operating and securing the service, or a legal obligation.
Depending on the law that applies to you, you may have rights to ask for access, correction, deletion, restriction or objection. You may also have the right to complain to the competent data-protection authority.
Contact
For a privacy question or request, contact AOM Krabi Taxi directly by telephone or WhatsApp at +66 62 419 8555.